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Unable to sign in from the front page.

Printed From: MetalMusicArchives.com
Category: Site News, Newbies, Help and Improvements
Forum Name: Report bugs here
Forum Description: Help us improve the site from a tech standpoint
URL: http://www.MetalMusicArchives.com/forum/forum_posts.asp?TID=10641
Printed Date: 30 May 2024 at 3:45am
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Topic: Unable to sign in from the front page.
Posted By: Psydye
Subject: Unable to sign in from the front page.
Date Posted: 31 Oct 2015 at 11:59am
Pretty much what it says on the tin.



Replies:
Posted By: adg211288
Date Posted: 09 Nov 2015 at 3:20am
Sorry for the slow response. Are you still having this problem?

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Posted By: Psydye
Date Posted: 09 Nov 2015 at 4:58am
Unfortunately, yes.


Posted By: adg211288
Date Posted: 09 Nov 2015 at 5:01am
Does the problem persist using a different web browser or computer? 

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Posted By: Psydye
Date Posted: 09 Nov 2015 at 7:06am
It would seem so.


Posted By: adg211288
Date Posted: 09 Nov 2015 at 7:30am
Ok, I recall that this sort of thing has happened before. Fortunately I still have the a record of it in my PM's. You could try the following:

Change your password via the forum and see if you can then log-in to the main site.

If that doesn't work, consider making a secondary account for testing purposes to see if that works. We'll know then if the problem is on your end or a glitch on your account. 


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Posted By: Psydye
Date Posted: 09 Nov 2015 at 5:43pm
Well I tried everything you said, but unfortunately nothing worked.Unhappy


Posted By: adg211288
Date Posted: 10 Nov 2015 at 2:05am
The fact that a second account doesn't work either suggests to me that the problem is somehow on your end. Is the account test01 the one you made? I'd like to take control of it to see if it works from my end just to confirm. I may have to try to get in touch with M@X for this one, but I'll try to think of what else we could try in the meantime. 

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Posted By: Psydye
Date Posted: 10 Nov 2015 at 7:54am
Yeah that's the one I made.


Posted By: adg211288
Date Posted: 10 Nov 2015 at 8:06am
Thanks.

I can confirm that test01 at logs in absolutely fine here. Whatever the problem is, it's on your end rather than MMA's. 

You might try cleaning your computer of temporary files such as cookies and then trying again (Ccleaner is a good free tool for doing this). Then make sure that your browser is set to save cookies, as log-ins sometimes won't hold without them. 


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Earn Money Online (NOT a scam):
https://premium.gg2u.org?referrer=adg211288" rel="nofollow - GG2U

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